Support & Feedback

We're here to help you get the most out of Memorandum

Thank you for using Memorandum. We are committed to providing you with the best restaurant discovery experience. If you are experiencing technical issues, have questions about your "Pro" subscription, or wish to provide feedback, please use the resources below.

1. Frequently Asked Questions (FAQ)

How do I restore my Pro subscription?

Go to the Settings menu within the app and tap "Restore Purchases." Ensure you are signed in with the Apple ID used for the original purchase.

Why is the app not finding restaurants near me?

Please ensure that Location Services are enabled for Explorare in your device settings (Settings > Privacy > Location Services > Explorare).

How do I delete my data?

Explorare stores your "Favorites" and "History" locally on your device. To clear this data, you can reset your history in the app settings or delete and reinstall the application.

2. Contact Support

If your issue is not addressed in the FAQ, please reach out to our team directly.

  • Email Support: [Insert Your Support Email, e.g., support@yourdomain.com]
  • Response Time: We typically respond to all inquiries within 24–48 business hours.

3. Report a Bug

To help us resolve technical issues faster, please include:

  • Your device model (e.g., iPhone 15 Pro)
  • iOS Version
  • A brief description of the steps to reproduce the issue

Report a Bug